Resume

IT Support / Computer Repair Reno, NV donniepclark@gmail.com

Aspiring IT professional with hands-on experience in PC troubleshooting, hardware upgrades, and clear documentation. Focused on building strong fundamentals (Windows, drivers, BIOS/UEFI, and networking basics) and demonstrating proof-of-work through projects and write-ups.

PC diagnostics Windows installs SSD/RAM upgrades Networking basics Documentation

Objective

Seeking an IT Support / Help Desk / Technician role where I can apply strong troubleshooting, clear documentation, and customer-ready communication. I’m building practical experience through hands-on PC work and structured learning.

Experience

June 2024 – Present

Assistant Center Store Team Lead Raley’s, Reno, NV

  • Manage backroom inventory flow and storage constraints with accuracy and organization.
  • Use handheld systems for auditing, receiving, and resolving discrepancies.
  • Coordinate with vendors and maintain professional supplier communication.
  • Build process habits that translate to IT: documentation, troubleshooting, and prioritization.

Projects

A few proof-of-work items that reinforce IT fundamentals and communication.

Personal Website & Blog

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Built a portfolio site to publish troubleshooting write-ups and track progress toward IT certifications.

PC Troubleshooting Write-ups

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Document “problem → diagnosis → fix” steps (drivers, audio issues, power/PSU checks, etc.) to show repeatable support habits.